User Research Panel | UsabilityHub

People with speech bubbles, the bubbles have green ticks on them to indicate they have been checked

High quality responses

We know how important it is to provide real, value-added insight. That’s why we have a dedicated team to review your data and make sure it meets our rigid standards. We’d like to think we’re picky, but if you’re not satisfied with any given response, we’ll replace it.

Fast turnaround

Our global breadth and local depth allows us to recruit panelists and get responses as soon as you create your tests. We typically fulfill orders within just a few hours—if not minutes—so you can take in the results and get right back to iterating designs.

Demographic targeting

We’ve grown the UsabilityHub Panel with a focus on demographic diversity with over 35 attributes you can target on including:

Age
Gender
Relationship status
Income
Occupation

Education
Home ownership
Hobbies and interests
Shopping behaviour
See the full list

A cartoon hand holding a coin that says one dollar

Easy on your budget

Usability testing doesn’t have to be cost-prohibitive. Recruiting from our panel costs $1.00 per minute of test duration with no extra charges for demographic targeting.

Frequently asked questions

How are responses purchased?

You can pay for each order individually, or purchase a credit pack which can be used to order responses from the UsabilityHub Panel. Visa, MasterCard and AMEX cards are accepted.

Do I need to subscribe to access the panel?

No, our panel is billed separately and can be used with or without a subscription to our platform. You can learn more about our plans here.

Can I bring my own participants?

Yes! Ordering from the UsabilityHub Panel is optional, and you can invite your own audience to participate by sharing a test’s recruitment link and recruiting your own participants is free.

How fast will I get responses?

Orders for the USA, Canada, the UK, Australia, India, and the Netherlands are completed fastest. All orders are given an ETA before placement. If our internal panel doesn’t cover the demographics or volume of participants you require we can work with our panel partners to source them. Partner panel pricing varies, so contact us for details.

Join the world’s leading brands

Over 100,000 designers, marketers, researchers, and UX professionals use UsabilityHub to take the guess work out of design decisions.

UsabilityHub panel