Open text analysis

Tag, quantify and analyze open text responses to extract valuable insights from qualitative customer feedback.

See every response

Get participants to provide written responses to questions in their own words. Then use our advanced features to analyse, filter and export your data.

Easily spot trends

Use word clouds to get a bird’s eye view of commonly occurring keywords and use them as a jumping off point for further analysis.

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Quantify open text data

Use tags to identify and compare themes or quantify how many answers matched what you expected.

See what you can create

See more examples

Can users complete a task in my software interface?

Can users find important pages on my website?

Is my website’s intended audience clear?

Do visitors understand what a page is about?

UsabilityHub is a game changer. No project is too small or too large – their platform can scale accordingly.

Luther Lowe

VP Public Policy & Gov. Affairs

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