Access high-quality responses on-demand

Finding participants for user research can be a struggle. It may even be one of the main reasons why you’re not testing as much as you should. Fortunately there’s a solution: the UsabilityHub research panel

The UsabilityHub panel is designed to make user research easy, giving you access to more than 530,000 active panelists across 100+ countries, meaning you can target by 37+ demographic attributes. It supports 30 languages and offers quick, real-time insights that can add value to your research. 

The panel is a diverse and engaged group who have opted in to participate in user research. All members are pre-screened, ensuring that you're getting quality feedback from real people.

Don’t let recruiting participants hold back your user research. Read on to find out what you can achieve with the UsabilityHub panel and how it all works.

6 benefits of using the UsabilityHub research panel

Here are six key benefits to using the panel for your user research.

1. Find participants quickly and easily

Sourcing suitable test participants is quick and easy. Simply create a test in UsabilityHub, select your recruitment criteria, and watch as UsabilityHub connects you with participants who fit the bill. 

2. Target specific demographics 

Want to recruit participants who match your target audience? The UsabilityHub panel allows you to target specific demographics. The global breadth and local depth of the panel emphasizes our focus on demographic diversity, with more than 35 attributes you can target, including:

• Age
• Gender
• Relationship status
• Income
• Occupation / Job title
• Education
• Home ownership status
• Hobbies and interests
• Shopping behavior
  

You can use the research panel calculator to quickly and easily discover the demographics available, along with the cost of running UX research. Enter your study size, question types, and audience demographics to calculate the estimated cost and turnaround time.

3. Save time and effort 

Free up time spent searching for participants or trying to recruit them through your workplace, social media, forums, or other channels. With the UsabilityHub panel, recruitment is fast, easy, and hassle-free.

4. Get high-quality participants 

The UsabilityHub panel's database of pre-screened participants guarantees the availability of engaged, interested, and responsive participants who are ready to provide valuable feedback.

We have a dedicated QA team reviewing participant accounts to ensure they meet our high standards. This commitment to quality ensures you receive valuable feedback from engaged participants. And if you’re  unhappy with a response, we’re happy to replace it.

5. Affordable

Conducting usability testing doesn't have to break the bank. With the UsabilityHub panel, recruiting participants is affordable, at $1.00 per minute of test duration, with no additional fees for demographic targeting.

6. Quick results

Results from your tests typically arrive within just a few hours – if not minutes. This quick turnaround time allows for speedy analysis of the results and facilitates faster design iterations, saving valuable time. 

How to recruit using the UsabilityHub panel

There are two ways to recruit responses with UsabilityHub. From your own audience or by ordering responses from the UsabilityHub panel. We’ll take you through the steps for recruiting from the panel.

1. Finalize your test in UsabilityHub and click Save and continue.
   
   
2. This takes you to the Recruit tab for the test, where you make your way to the panel box and click Place an order. You can also access the recruitment page via the Dashboard by clicking the Recruit participants button directly from your test.
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3. Select the number of participants and the demographic targeting you need. We’ll provide an estimate of how long it will take us to provide these responses in real-time as you make your changes. For common demographics, responses should start arriving within a minute or two.

Pro tip

You can order as few as 5 responses and as many as 10,000, giving you the flexibility to scale up or down as needed.

Rapid user research recruitment: Fast, affordable, and reliable

Don't let participant recruitment hold you back from conducting valuable user testing.

Whether you're working on a new product, optimizing an existing one, or just looking to gather user feedback, the UsabilityHub panel is an ideal solution for your user research recruitment needs. Sign up and try it today to start gathering insights that will help you create products your users will love.

Frequently asked questions

What is a research panel?

A research panel is a group of individuals who have agreed to participate in research studies or surveys. These individuals, known as panelists, are often selected based on specific demographic or psychographic criteria, such as age, gender, income, education level, or interests.

How does a research panel work?

This is how a research panel works if you’re using a platform like UsabilityHub.

1. Researchers create a test, including questions, tasks, or other activities for panelists complete. Researchers choose from a variety of study types, such as five-second tests, click tests, and preference tests.
2. Panelists are recruited. The UsabilityHub panel contains over 530,000 panelists who have signed up to participate in studies. Researchers can select the demographics and other characteristics of the panelists they want to recruit, such as age, gender, location, and interests.
3. Panelists complete the study. Once the study is launched, panelists receive an invitation to participate. They complete the study online and provide their responses, feedback, or other data. They may receive incentives, such as credits or rewards, for completing the study.
4. Researchers receive data and insights. Once the study is completed, researchers receive the data and insights collected from the panelists. They can analyze the results, identify patterns and trends, and draw conclusions based on the data.

Overall, the research panel helps researchers to quickly and easily conduct research, collect data from a diverse group of participants, and gain valuable insights into user behavior and preferences.

How do I purchase responses from the panel? 

You can pay for each order individually, or purchase a credit pack, which can be used to order responses from the UsabilityHub Panel. Visa, MasterCard, and AMEX cards are accepted.

Can I bring my own participants?

Yes! Ordering from the UsabilityHub Panel is optional. Recruiting your own participants is free. You can invite your own audience to participate by sharing a test’s recruitment link.

How fast will I get responses?

Orders for the USA, Canada, the UK, Australia, India, and the Netherlands are completed the quickest. All orders are given an ETA before placement. If our internal panel doesn’t cover the demographics or volume of participants you require we can work with our panel partners to source them. Partner panel pricing varies, so contact us for details.